Diploma in Hospitality Management QCF Level 5

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The CTH Level 5 Diploma in Hospitality is a substantive management programme, typically taught over a nine month period and designed to provide students with direct entry to the final year of a university bachelors degree.

The course aims to provide students with an understanding of the managerial, decision-making and leadership aspects of the hospitality industry.

In addition it is also designed to develop independent research and study skills required when working at senior managerial level in the industry. It is therefore an excellent preparation for either entry to the workplace or as a springboard into final year bachelors degree level study.

The programme comprises 7 mandatory units and leads to a total of 175 credits.

Minimum guided learning hours are 715. Assessment is via a combination of closed book written 2.5 hour examination or assignment/work assessment. All assessments are marked or moderated by CTH.

Admission requirements

Entry is available to graduates of the CTH Level 4 Diploma (QCF) or an equivalent approved qualification. Students should have the following English proficiency: Minimum English IELTS 5.5 or an approved equivalent.

Syllabus Overview

Candidates must achieve all 7 Mandatory units, providing 175 credits.
i.e. a total of 175 credits, of which 160 credits are at level 5 and 15 credits are at level 4

Min credit (Mandatory units): 175

Min GLH for qualification: 715

Max credit (Mandatory units): 175

Max GLH for qualification: 715

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Syllabus Overview

Mandatory Units

Unit no. Unit title L CV GLH Ofqual no.
OFTH Operational finance in tourism and hospitality 4 15 75 T/504/4399
This unit covers understanding the concepts of financial management and accounting within a hospitality or tourism business; controlling the finances and managing the cash flow and Manage the profitability of a department within a hospitality or tourism business.
Assessment: Assignment
HRMTHI Human resource management in the tourism and hospitality industry 5 25 100 T/504/4421
This unit covers understanding the principles of human resource (HR) management in the tourism and hospitality industry; leading teams and developing human resources policies.
Assessment: Assignment
SMTHI Strategic marketing in the tourism and hospitality industry 5 25 100 A/504/4422
This unit covers contributing to the development of marketing and sales strategies in the tourism and hospitality industry; optimising marketing communications, building strategic partnerships, new product development and understanding the purpose and components of an organisational business plan.
Assessment: Assignment
CRMTHI Customer relationship management in the tourism and hospitality industry 5 25 100 F/504/4423
This unit covers developing a customer service strategy in the tourism and hospitality industry; managing customer relationships (CRM) and evaluating customer service.
Assessment: Work-based or Assignment
CITHI Contemporary issues in the tourism and hospitality industry 5 25 100 J/504/4424
This unit covers understanding how to identify emerging issues in the tourism and hospitality industry and examining their impact.
Assessment: Examination
FBM Food and beverage management 5 30 120 T/504/4449
This unit covers developing food and beverage operations, understanding the management of food and beverage operations and evaluating their effectiveness.
Assessment: Assignment
FMTHI Facilities management in the tourism and hospitality industry 5 30 120 M/504/4451
This unit covers evaluating the role of a facilities manager in a hospitality or tourism organisation; ensuring the facilities of a hospitality or tourism organisation meets health, safety and environmental requirements and maintaining and developing the facilities of a hospitality or tourism organisation premises.
Assessment: Work-based or Assignment
TOTAL 175 715